Why isn't my discount triggering?
Unless stated otherwise, discounts cannot be used in conjunction with one another.
This includes codes, student discount and reward tiers.
The system will automatically choose the most beneficial discount for the customer, however customer's may want to remove manually entered codes when shopping excluding items such as sale, as this may be the best save.
I still think my discount is valid...
If you're unsure, please contact the team so they can look into your discount further.