Help Centre

Social Media Competitions

These T&C's apply to all competitions and giveaways posted via our official social media channels.

Winners of Directions' social media competitions via Instagram, Facebook, Twitter, Threads, YouTube and/or TikTok will be entitled to their choice of prize as outlined in the list of goods within the competition description. Winner's agree to be provided prizes by the company at no expense of the benefit of the winner. The winner agrees that these products will not be provided for resale. Should the winner have no use for the prize, then all products must be returned to the company at the expense of the winner.

Please read our full returns policy to understand the process in the event a prize is required to be returned. We also recommend reading our delivery & customs information prior to entering, to ensure the winner is satisfied with all conditions based upon their location.

Please note in the event a prize is returned due to failed delivery, we will be unable to re-despatch unless the winner wishes to cover the cost of re-delivery.